Privacy Statement

Privacy Statement: Five Rivers Child Care Ltd Statement No 49242

Information about our Organisation and Web site: Information and communication technologies play a fundamental role in the activities of an organisation like Five Rivers Child Care Ltd.

We are based in England and Operate Fostering Services in Ireland

Our principal activity is: Children’s Services

Our privacy policy covers Five Rivers Child Care Ltd and its

Web sites:

Five RiversFive Rivers Child Care Ltd

01722 435763

47 Bedwin Street
Salisbury
Wiltshire
SP13UT

placementsteam@five-rivers.org

Controller: Five Rivers Child Care Ltd

Web Sites(s): www.five-rivers.org

Please note, Five Rivers Child Care Ltd has a responsibility to protect the Health and Safety of our Staff and the identity of the Children in our Care.

We will not disclose the locations of our Children’s Homes or details of our Social Workers, Managers or Company Owner.

‘Five Rivers’ Five Rivers Child Care Ltd,© 2014 ® Registered Trademark All Rights Reserved 2014

Providing Web Visitors With Anonymous Access

You can access our Web sites home page and browse our sites without disclosing your personal data. The services and links of our Web sites Our Web sites do not enable our visitors to communicate with other visitors or to post information to be accessed by others. Our Web sites include a link to:

Google Ad Words

Such third party Web service providers may collect personal data about our visitors.

Automatic Collection Of Information

We automatically log personal data by means such as programming or we link information automatically logged by such means with personal data about specific individuals. We do so for the following purposes:

  • Technical administration of the Web site
  • Research and development
  • Customer administration
  • Marketing

We use cookies to store personal data or we link information stored in cookies with personal data about specific individuals.

We do so for the following purposes:

  • Technical administration of the Web site
  • Research and development
  • Customer administration
  • Marketing

Data Collection And Purpose Specification

We collect the personal data that you may volunteer while using our services.

We do not collect information about our visitors from other sources, such as public records or bodies, or private organisations.

To access the table of personal data collected and purposes for which they are used, please contact us.

We may collect and record some phone calls and use this personal data for the additional purposes of:

  • Fostering application processes
  • Recruitment and selection
  • Market Research
  • Customer Service
  • Internal Training Services

If we wish to use your personal data for a new purpose, we offer you the means to consent to this new purpose:

Children’s Privacy

We do not knowingly collect personal data from children.

We take specific steps to protect the privacy of children by:

  • Making reasonable efforts to ensure that a parent has authorised the collection of the child’s personal data and use of the child’s personal data for the disclosure to third parties.
  • Giving parents the option to consent to the collection and use of the child’s personal data for our internal use and use of the child’s personal data for the disclosure to third parties.

We do provide information about our personal data practices in relation to children on our home page and wherever we knowingly collect personal data from children on our Web site.

Disclosure and Visitor Choice

We disclose our visitors personal data to our subsidiaries or other organisations.

Where we disclose your personal data for the same purposes as those indicated in the table below, we provide you with the means to opt-in to disclosure: opt-out of disclosure:

  • Sending an email marketing@five-rivers.org
  • Calling this telephone number 0800 389 8708

Where we disclose your personal data for purposes which are different from those indicated in the table mentioned above, we offer you the opportunity to consent to disclosure:

  • Sending an email marketing@five-rivers.org
  • Calling this telephone number 0800 389 8708

Confidentiality / Security

We do not give visitors to our Web site the option of using a secure transmission method to send us their personal data.

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from:

  • Unauthorised access
  • Improper use or disclosure
  • Unauthorised modification
  • Unlawful destruction or accidental loss

All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors personal data.

We ensure that your personal data will not be disclosed to State institutions and authorities except if required by law or other regulation. Access to the personal data we may hold about you

You can ask us, by:

  • Sending an email marketing@five-rivers.org
  • Calling this telephone number 0800 389 8708

Whether we are keeping personal data about you.

Upon request, which you can indicate by:

  • Sending an email marketing@five-rivers.org
  • Calling this telephone number 0800 389 8708

We will provide you with a readable copy of the personal data which we keep about you, within a week. Although we may before require proof of your identity – We will provide the information without any charge.

We allow you to challenge the data that we hold about you and, where appropriate, you may have the data:

  • Erased
  • Rectified or amended
  • Completed

We reserve the right to refuse to provide our visitors with a copy of their personal data, but will give reasons for our refusal.

We do, however, allow you to challenge our decision to refuse to provide you with a copy of your personal data.

Privacy Compliance

Our privacy policy is compliant with the following instruments:

  • Data Protection Act
  • Freedom of Information Act

There are no global or regional regulatory or self-regulatory schemes applicable to our web site or organisation.

Regulator

Government Agency supervision

Designation of the agency Ofsted

URL: www.ofsted.gov.uk

Privacy Support

If you have an enquiry or concern about our privacy policy, please contact:

Contact 1

Name / designation : Head of Communication Services

Department: Communications

Five RiversFive Rivers Child Care Ltd

01722 435763

47 Bedwin Street
Salisbury
Wiltshire
SP13UT

Email address: marketing@five-rivers.org

Contact 2

Name / designation: Head of HR

Department: Head of HR

Five RiversFive Rivers Child Care Ltd

01722 435763

47 Bedwin Street
Salisbury
Wiltshire
SP13UT

Updated 18/01/2014